Waltham Forest local resident and voluntary caretaker Derek Scutchings has passed on some lovely praise for our employee Billie Daniel – ‘I am overtaken by her service, she is polite and helpful and knows her stuff. She is something else!’

Derek Scutchings, Resident and Voluntary Caretaker

I wanted to send a quick message to say how thankful I and the residents are for the Osborne and Aston team’s efforts yesterday. We had a better than expected turnout, with a lot of children getting involved which was great to see. The planters look great, along with the herb garden and hand rails. I have spoken to a number of residents and the overall response has been very positive.

I’d hope that we can continue these small projects in the other parts of the estate

James Brook, TRLA Chair at St Stephens

In this world where criticism is rife, I thought I would just do the opposite by sending you a note of thanks for the hard work and diligence shown by Nicki in your office and Dave out on site in keeping our boilers burning. We have had a few issues over the recent weeks when there have been call outs, and another more serious one over the weekend, which was rectified with lightning speed this morning.

Stephen Roberts, Head of Property Services, Lee Valley Regional Park Authority

I am 90years old and was dreading the noise and mess that I had experienced with another company when they fixed my kitchen. I wanted to say a big thanks to the three workmen, Barry, John and Keith from Astons who came to fit a boiler and radiators in my home. There was a slight noise and not a bit of mess, it was all cleared up. A gold star and a pat on the back to all the men. The foreman was good too, he also helped put my mind at rest, it’s not nice to get old. Thanks once again to all of them

Mrs Hennah, Private resident

Being a Landlord can be a stressful experience, especially when something goes wrong. This happened to me when my boiler broke down recently. Luckily Aston Group came across my path via a referral. Their service was professional, quick and they constantly kept me up to date with the progress. I can thoroughly recommend them.

Christian Dejager, Private Landlord

We cannot recommend Aston Group highly enough! They have regularly serviced our warm air heating for many years, but their care of our daughter raised them even higher in our estimation. A heating engineer from another firm diagnosed her broken heating as definitely needing a new pump, and probably a new boiler. But when Aston visited (travelling a significant distance to her house in Bermondsey) it took the engineer no time at all to pinpoint the minor problem and get the heating up and running. And all for the cost of a call-out charge! It’s Aston every time for us.

Anne Sentance, Private resident